International Distribution (Shipping, Returns & Warranty)

blueseventy is headquartered in the USA but we have several distributors around the world to support our international customers with local shipping and better returns options. We highly recommend you shop the website for your region to receive the best possible shipping costs and lowest fees.

If you purchased items from outside the USA you need to contact the shop or distributor you purchased from. Please refer to your invoice or packing list. Below you can find the list of our current Blueseventy international distributors.

INTERNATIONAL SHIPPING FROM THE USA

If you are unable, or choose not to order from a local distributor listed below, please note the following shipping and returns information for international orders shipped from the USA.

Customers are responsible for all import/customs duties for international shipments. In addition the customer is responsible for all shipping on any warranty issue, return or exchange. The high cost of international shipping means we cannot cover any international shipping if you have an issue with your product. This is why we recommend shopping through the regional distributor if possible.

Please note that any shipped order which is refused by the customer due to cost of duties / taxes and returned to us will be refunded less the cost of any return shipping fees and a 20% restocking fee. Please check what your expected duties will be prior to placing an order.

International orders ship via FedEx* or USPS Priority International.

Orders placed during sale periods or holidays may incur an additional 1-2 business days to be handled.

Orders are processed Monday - Friday (excluding holidays).

*We have heard about extraordinarily high import fees and processing fees for customs with FedEx. Please do a little checking before ordering so that you can understand what you may be charged for customs on an international shipment.

United Kingdom:

We are in process of revealing an all new UK Based site and distributorship. Our loyal Blueseventy fans in the UK will be able to shop directly and not have to deal with longer waits and higher shipping and customs fees. Inventory will be limited to start, but the folks running our UK side are eager and ready to help you so don't hesitate to reach out.

UK Website: https://www.blueseventy.co.uk/
(sign up to receive news on products and when the site is available)

Email: uk@blueseventy.com

Europe:

For any orders within the European Union or greater Europe, excluding the UK please visit our new site. The European market is under direct management though Blueseventy and will be live and available to shop within a few weeks.

EU Website: https://blueseventy.eu/

Email: eu@blueseventy.com

Canada:

www.blueseventy.ca
Email: info@blueseventy.ca
Phone: 438-308-3461

Australia:

Please note that the Australian distributor is now separate from New Zealand. Any orders placed in Australia prior to Feb 1, 2025 would have been placed through the New Zealand distributor and if you have a question or issue please contact them directly.

www.blueseventy.com.au
Email: hello@blueseventy.com.au

New Zealand:

Please note prior to Feb 1, 2025 New Zealand handled both NZ and Australia. If you placed an order from NZ or AUS prior to that date, please reach out to NZ for any questions or issues.

www.bluesenty.co.nz
Facebook: @blueseventyNZ
Email: info@blueseventy.co.nz