At blueseventy we are very proud of our products and we are delighted that you have decided to purchase what we believe to be some of the world’s best swimming products. We stand behind our materials and manufacturing and every blueseventy product carries a promise of being of the highest quality. We are committed to repairing or replacing any item that falls within our warranty period and policies.
Your blueseventy wetsuit is supported with a warranty on both manufacture and materials for two years from date of purchase. blueseventy will choose to replace or repair any defects that occur within normal wear and tear circumstances. This covers the failure of any seams, moldings, trims, or fabrics.
blueseventy retain the right to define normal wear and tear circumstances, but as a guideline this requires the customer to follow care instructions and take all reasonable precautions to maintain the garment or equipment. Exposure to elements such as extreme heat and direct sunshine, prolonged bacteria and chlorine, and other harsh or abrasive substances can accelerate product degradation and may void warranty. Materials such as fingernails and other sharp objects may tear and rip the high performance neoprene in your blueseventy wetsuit. blueseventy will not repair or replace items where there is clear evidence of inadequate care or treatment.
Frequency of use and care differs so much from person to person, so we cannot guaranty how long a suit will last. In the event of any defect in the product we offer a 6-week warranty period as standard. Once the suit has been used, blueseventy reserves the right to inspect the suit to determine if the suit damage was due to manufacturing faults, or user error.
Our training and racing equipment is covered under a one year warranty on manufacture and materials. blueseventy will choose to replace or repair any defects that occur within normal wear and tear circumstances.
Product that is covered by repair or warranty maybe exchanged in either the retail place of purchase, or through courier or post to a distributor office nearest you.
If you would like contact us for a possible return or warranty issue, please submit your request through the dialogue boxes below.